Thank you for shopping with AB Elite LLC. We want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return in accordance with the policy below.

1. Return Window

We accept eligible returns within 30 days of the date you receive your order.

To be eligible for a return, the item must:

  • Be unused and unworn

  • Be in its original condition

  • Have original tags attached, where applicable

  • Include original packaging, where applicable

  • Not show signs of washing, damage, alteration, or excessive wear

Items that do not meet these requirements may not qualify for a refund or exchange.

2. Non-Returnable Items

Unless otherwise stated on the product page, certain items may not be eligible for return, including:

  • Final-sale items

  • Gift cards

  • Personalized or customized products

  • Items that have been worn or washed

  • Items that have been altered or damaged after delivery

  • Products missing required tags or original packaging

Any product-specific return restriction displayed at the time of purchase will apply.

3. How to Request a Return

Before sending an item back, please contact us at:

Email: hello@abelite.shop
Phone: +1 (307) 673-1528

Please provide:

  • Your full name

  • Order number

  • Product name

  • Reason for the return

  • Photos, if the item is damaged or defective

We will provide return instructions after reviewing your request.

Please do not send merchandise to our business address unless our customer service team specifically instructs you to do so.

4. Return Shipping

Unless an item is defective, damaged, incorrect, or otherwise covered by applicable law, the customer may be responsible for return shipping costs.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can review the issue and provide appropriate instructions.

5. Damaged or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us at hello@abelite.shop as soon as possible.

Please provide your order number and clear photographs of the item and packaging when applicable.

After reviewing the issue, we may provide an appropriate resolution, which may include a replacement, exchange, store credit, or refund.

6. Refunds

Once your returned item is received and inspected, we will notify you whether the return has been approved.

If approved, the refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may depend on your bank, card issuer, or payment provider.

Where a refund is required by applicable law, we will process it within the timeframe required by law.

7. Partial Refunds

In certain circumstances, a partial refund may be available if a returned item does not fully meet the conditions described in this policy.

If a partial refund applies, we will communicate the applicable amount or reason before processing the refund where appropriate.

8. Exchanges

If you would like to exchange an eligible item, please contact us at hello@abelite.shop.

Exchange availability depends on product availability. If the requested replacement is unavailable, we may provide another applicable resolution.

9. Sale and Clearance Items

Sale, promotional, and clearance items may be subject to different return conditions.

Any special return restriction applicable to a sale or clearance item will be displayed on the relevant product page or during checkout.

10. Order Cancellation

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has been shipped.

If an order cannot be canceled before shipment, you may need to follow the applicable return process after receiving the product.

11. Refund Delays

If your refund has been approved but you do not see the funds in your account, first contact your bank or payment provider.

If the refund still does not appear after the applicable processing period, contact us at hello@abelite.shop with your order information.

12. Policy Changes

AB Elite LLC may update this Refund & Return Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

13. Contact Us

For questions regarding returns, refunds, exchanges, or cancellations, contact:

AB Elite LLC
30 N Gould ST STE R
Sheridan, WY 82801
United States

Phone: +1 (307) 673-1528
Email: hello@abelite.shop